Legal Notice

This website and the PEQUEDU online service are operated under the name PEQUEDU.

For the purposes of applicable Spanish legislation governing information society services and electronic commerce, the service provider can be contacted using the following details:

PEQUEDU

Calle Riu Gorgos 3
03750 Pedreguer
Alicante
Spain

Email:
support@pequedu.com

Tax identification number:
X2266810E

PEQUEDU provides an online educational and language-learning service through the website:

https://pequedu.com

This Legal Notice provides the identification and general information concerning the provider of the PEQUEDU website and online service.

It is made available so that users, customers and competent authorities can identify the service provider and establish direct and effective communication.

The website is operated in accordance with applicable legislation, including applicable Spanish and European Union rules governing information society services, electronic commerce, consumer protection, data protection and other legislation applicable to the service.

PEQUEDU is an online language-learning and educational platform.

The service may include:

• interactive vocabulary learning;
• language-learning activities;
• educational games;
• memory and recognition activities;
• painting and creative learning activities;
• number and mathematics activities;
• alphabet and letter activities;
• sentence-building activities;
• vocabulary and language practice;
• learning progress;
• achievements and badges;
• rewards and in-app economy features;
• personalised learning content;
• multiple language versions;
• Profiles within a family account;
• PEQUEDU Premium subscription features;
• the LUMI PEQUEDU character and associated educational experiences; and
• other educational features that PEQUEDU may introduce over time.

The exact features available may change as PEQUEDU develops and improves the service.

Information concerning subscriptions, Premium access, trials, cancellation and consumer rights is provided in the PEQUEDU Terms & Conditions.

PEQUEDU uses an adult-controlled account model.

The adult account holder creates and manages the PEQUEDU account.

An account may contain up to three Profiles.

Profiles are part of the adult-controlled account and are not independent PEQUEDU accounts.

The account holder is responsible for the account and for determining who is authorised to use its Profiles.

PEQUEDU does not require a Profile to use a child's real name, date of birth or age.

Further information about the handling of personal data is provided in the PEQUEDU Privacy Policy.

PEQUEDU may provide certain functionality through paid Premium subscriptions.

Subscription plans, prices, billing intervals, free-trial conditions, cancellation rules and consumer rights are described in the PEQUEDU Terms & Conditions and, where applicable, in the subscription checkout process.

PEQUEDU currently intends to offer eligible new subscribers a 14-day free trial.

Subscription payments are processed through Stripe.

PEQUEDU does not operate its own card-payment processing infrastructure.

The applicable payment and subscription information presented to the customer during checkout forms part of the applicable subscription arrangement.

PEQUEDU may offer promotional discounts or promotion codes.

These may include discounts or, where specifically configured, 100% promotional discounts providing free access.

Promotional offers are subject to their stated conditions.

The PEQUEDU Founding 500 is a separate promotional subscription arrangement intended for the first 500 qualifying paying customers, subject to the conditions stated in the PEQUEDU Terms & Conditions.

Unless otherwise indicated, the PEQUEDU website, service and its contents are protected by applicable intellectual-property laws.

This includes, among other things:

• the PEQUEDU name;
• PEQUEDU branding;
• the LUMI character;
• illustrations;
• graphics;
• educational materials;
• games;
• software;
• website design;
• user-interface elements;
• animations;
• audio;
• text;
• badges;
• room assets;
• learning activities;
• databases; and
• other original PEQUEDU materials.

Unless expressly permitted by PEQUEDU or by applicable law, users may not reproduce, distribute, publicly communicate, commercially exploit, modify, reverse engineer or otherwise use PEQUEDU materials outside the intended use of the service.

Nothing on this website transfers ownership of PEQUEDU intellectual property to the user.

PEQUEDU may rely on third-party services and infrastructure necessary to operate the website and online platform.

These may include services relating to:

• payment processing;
• hosting;
• email delivery;
• security;
• technical infrastructure;
• analytics where applicable;
• content delivery;
• authentication; and
• other operational functions.

Third-party services operate according to their own technical and legal conditions where applicable.

The principal third-party payment service currently used by PEQUEDU is Stripe.

Information concerning third-party processing of personal data is addressed in the PEQUEDU Privacy Policy.

The PEQUEDU website operates under the domain:

https://pequedu.com

The use of a .com domain does not alter the identity or legal establishment of the PEQUEDU service provider.

PEQUEDU is operated from Spain.

The technical hosting infrastructure used by PEQUEDU may be located in Germany or another location selected by the hosting provider.

The physical location of hosting infrastructure does not change the identity of the PEQUEDU service provider.

Information concerning hosting-related processing and any applicable international or intra-European data transfers is addressed in the PEQUEDU Privacy Policy.

Where PEQUEDU displays prices for paid services, the applicable price and relevant billing conditions are presented to the customer before completion of the subscription.

Prices and tax treatment are displayed in accordance with applicable consumer and electronic-commerce requirements.

The specific subscription price applicable to a customer is the price presented during the relevant checkout process, subject to any applicable promotion or discount.

Further information is provided in the PEQUEDU Terms & Conditions.

Where a customer enters into a subscription contract electronically, PEQUEDU provides the information required for the customer to understand the principal steps of the contracting process.

The customer is given an opportunity to review and correct registration and subscription information before completing the applicable process.

The customer must expressly accept the applicable contractual terms where required.

The PEQUEDU Terms & Conditions and Privacy Policy are made available before or during the relevant registration and subscription process.

Payment processing for subscriptions is carried out through Stripe.

PEQUEDU may communicate with users by email where necessary for the operation of their account or service.

Examples include:

• email verification;
• account-security messages;
• subscription-related messages;
• payment-related messages;
• important service notices;
• customer-support communications; and
• legally required communications.

Any promotional or commercial communications will be handled in accordance with applicable law.

PEQUEDU will not knowingly use misleading sender information or conceal the commercial nature of promotional communications where identification is legally required.

Where applicable, recipients may exercise their right to object to or withdraw consent for promotional communications through the mechanisms provided by PEQUEDU.

PEQUEDU may use cookies and similar technologies necessary for the operation, security and functionality of the website.

Where non-essential cookies or similar technologies requiring consent are used, PEQUEDU will provide the applicable information and consent mechanism required by law.

Further information is provided in the PEQUEDU Cookie Policy.

The processing of personal data through PEQUEDU is governed by the PEQUEDU Privacy Policy.

The Privacy Policy explains:

• what personal data PEQUEDU processes;
• why it is processed;
• the legal bases relied upon;
• how long information is retained;
• the rights of data subjects;
• how users can exercise those rights;
• relevant service providers;
• security measures;
• international or cross-border processing where applicable; and
• other information required by applicable data-protection legislation.

Users should read the Privacy Policy before creating a PEQUEDU account.

PEQUEDU is designed to provide educational activities that may be used by children as well as adults.

However, PEQUEDU does not use a child-self-registration model.

The adult account holder creates and controls the account and its Profiles.

Profiles are not independent legal or contractual accounts.

The account holder is responsible for supervising use of the service and for ensuring that Profiles are used appropriately.

PEQUEDU does not require a Profile to contain a child's real name, date of birth, age, email address, telephone number, physical address or payment information.

Further information concerning personal data and minors is provided in the PEQUEDU Privacy Policy.

PEQUEDU is intended to be accessible to users through the supported website interface and languages.

PEQUEDU currently provides content and interface elements in:

• English;
• German;
• Spanish; and
• Valencian.

English is the master language version used by PEQUEDU for the interpretation of its legal documents.

Translated versions are provided to make PEQUEDU accessible to users in supported languages.

Where a translation contains an unintended linguistic inconsistency, the English master version represents the intended PEQUEDU wording, subject always to mandatory rights applicable under the user's law.

PEQUEDU aims to keep its website and services available and operational.

However, continuous and uninterrupted availability cannot be guaranteed.

The website or individual features may temporarily become unavailable because of:

• maintenance;
• technical updates;
• security measures;
• hosting or infrastructure failures;
• internet failures;
• telecommunications failures;
• third-party service interruptions;
• cyber-security incidents;
• emergency measures; or
• circumstances outside PEQUEDU's reasonable control.

PEQUEDU will take reasonable steps to restore service where practicable.

PEQUEDU implements reasonable technical and organisational measures designed to protect the website, accounts and information processed through the service.

Security measures may include:

• authenticated access;
• account verification;
• password protection;
• parental/account security controls;
• CAPTCHA protection;
• server-side authorisation checks;
• payment-provider verification;
• access controls;
• security monitoring; and
• other measures appropriate to the nature of the service.

No internet-based service can guarantee absolute security.

Users are responsible for protecting their account credentials and should contact PEQUEDU promptly if they suspect unauthorised access.

PEQUEDU may occasionally provide links to external websites or services.

Unless expressly stated otherwise, PEQUEDU does not control external websites and is not responsible for their content, availability, privacy practices or terms.

Users should review the legal and privacy information applicable to external websites before using them.

Users must use PEQUEDU lawfully and in accordance with the PEQUEDU Terms & Conditions.

Users must not:

• attempt to gain unauthorised access;
• circumvent security measures;
• manipulate subscription or Premium status;
• abuse promotional offers;
• interfere with the service;
• introduce malicious code;
• conduct automated attacks;
• create accounts through automated or fraudulent means;
• copy or redistribute PEQUEDU content unlawfully; or
• otherwise misuse the service.

The detailed rules governing acceptable use are contained in the PEQUEDU Terms & Conditions.

PEQUEDU takes reasonable care in developing and maintaining its educational content and technical service.

However, PEQUEDU cannot guarantee that all content will always be completely free from errors, interruptions or technical defects.

Where a consumer has statutory rights relating to conformity, digital services or consumer protection, those rights remain unaffected.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

PEQUEDU is an educational and language-learning platform.

Educational content is provided for learning and practice purposes.

PEQUEDU does not guarantee a specific educational, academic, linguistic or examination result.

Learning outcomes depend on many factors, including the user's age, prior knowledge, learning habits, frequency of use and individual circumstances.

PEQUEDU does not provide medical, psychological, therapeutic or professional advice through its educational content.

PEQUEDU may modify, update, improve or expand the website and service.

Changes may include:

• new educational activities;
• new games;
• new languages;
• interface improvements;
• accessibility improvements;
• security improvements;
• technical updates;
• new Premium features; or
• replacement or removal of features.

Changes affecting existing contractual rights will be handled in accordance with applicable law and the PEQUEDU Terms & Conditions.

PEQUEDU welcomes questions and complaints concerning the website or service.

Users should contact:

support@pequedu.com

Where a user believes that a technical, contractual or legal issue exists, PEQUEDU encourages the user to contact support first so that the matter can be investigated and, where appropriate, resolved efficiently.

This does not restrict any mandatory legal right to contact a competent authority, consumer-protection body, supervisory authority or court.

PEQUEDU operates from Spain and seeks to comply with applicable Spanish and European Union legislation relevant to its activities.

Depending on the matter concerned, this may include legislation relating to:

• information society services;
• electronic commerce;
• consumer protection;
• digital services;
• data protection;
• electronic communications;
• intellectual property;
• taxation; and
• other applicable legal requirements.

This Legal Notice does not replace the detailed legal information contained in the PEQUEDU Privacy Policy, Cookie Policy or Terms & Conditions.

Depending on the subject matter, different public authorities may have competence over aspects of PEQUEDU's activities.

For data-protection matters, the competent Spanish supervisory authority is the Agencia Española de Protección de Datos (AEPD).

For consumer or other regulatory matters, competence may depend on the nature of the issue and the applicable Spanish or European rules.

Users may contact the relevant competent authority where they have a legal right to do so.

PEQUEDU encourages users to contact support@pequedu.com first where this is appropriate and legally permissible, so that genuine issues can be investigated and potentially resolved directly.

PEQUEDU is operated from Spain.

The legal relationship between PEQUEDU and users is subject to the applicable laws and mandatory consumer protections relevant to the relationship.

Where the user is a consumer residing in another European Union Member State, mandatory consumer protections applicable to that consumer remain unaffected.

Nothing in this Legal Notice is intended to deprive a consumer of mandatory rights granted by applicable law.

Detailed contractual provisions are contained in the PEQUEDU Terms & Conditions.

This Legal Notice is made available in:

• English;
• German;
• Spanish; and
• Valencian.

English is the master language version used by PEQUEDU.

Translations are provided for convenience and accessibility.

If an unintended discrepancy exists between translated versions, the English master version represents the intended PEQUEDU wording, subject always to mandatory rights applicable under the user's law.

For all general legal, technical or service-related enquiries:

PEQUEDU

Calle Riu Gorgos 3
03750 Pedreguer
Alicante
Spain

Email:

support@pequedu.com

Website:

https://pequedu.com

If you believe that PEQUEDU's website, service or documentation contains an error, omission or potential compliance issue, PEQUEDU respectfully asks that you contact:

support@pequedu.com

before initiating formal enforcement action, issuing a formal warning or commencing other proceedings, where legally permissible.

This gives PEQUEDU an opportunity to investigate the matter and, where appropriate, correct or clarify the issue promptly.

PEQUEDU takes legitimate legal and compliance concerns seriously.

Nothing in this provision requires a person to contact PEQUEDU before exercising a statutory right, complying with a legal deadline, making a complaint to a competent authority, commencing proceedings where prior contact is not legally required, or exercising any other right that cannot lawfully be made conditional on prior contact.

This Legal Notice was last updated on:

13 August 2026

The current version is made publicly available through the PEQUEDU website.

PEQUEDU may update this Legal Notice where necessary because of changes to the service, legal requirements, business information, technology or other relevant circumstances.

PEQUEDU aims to provide clear, accessible and accurate legal and service information.

If you identify an apparent error or omission in this Legal Notice, please contact:

support@pequedu.com

We will review the matter and, where appropriate, correct or update the relevant information.